Terms and Conditions

These terms and conditions make up a legally binding agreement (the Agreement) between the Sweetly Sealed Studios ABN 57 944 980 852 (referred to in these terms as “Us” “We” and “Our”) AND the person(s) and you.

(a)         All standard orders in Australia, are sent regular post by Australia Post without insurance but are sent with tracking.

(b)        Orders are processed and packed within 2-5 business days of receiving your order. This timeframe may be longer during sale periods or high sales volumes. We ask that you wait at least 5 business days before contacting us about the status of your order.

(c)         While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

(d)        All orders are carefully checked by us prior to dispatch.

(e)         For non-delivery of products, please notify us by email as soon as possible.

(a)         You must inspect the products immediately upon their arrival and if the products are not in accordance with the specified requirements then you must give notice to us at hello@sweetlysealedstudios.com.au within 2 days of receipt of the products. If you fail to give such notice, the products may be deemed to be in all respects in accordance with the specified requirements.

(b)        This paragraph does not apply if the products are subject to consumer guarantees imposed under the Australian Consumer Law — where consumer guarantees apply, refer to clause 4 below.

Please choose carefully. We do not give refunds if you change your mind or make the wrong decision.

(a)         Our liability for failure to comply with a consumer guarantee is limited to:

(i)          the replacement of the products or the supply of equivalent products (or the payment of the cost of the replacement or supply); or

(ii)         the repair of the products (or the payment of the cost of the repair),

and we will determine, in our sole discretion, whether replacement or repair will be offered.

(b)        Subject to the clause above, no attempt is made to exclude or limit liability arising under the Australian Consumer Law to the extent that there is a statutory restriction on such exclusion or limitation.

(c)         You acknowledge that our products and services contain general advice only and is not personalised to your own business needs.

(d)        To the maximum extent permitted by law, you agree to release Us from any claims relating to loss or damage arising from or resulting from our products and services.

(e)         In all other respects, our total liability for loss or damage of every kind, arising out of or in relation to the supply of the products, their sale, delivery or the way they behave, and whether in tort or contract or in any other cause of action, is limited to an amount equivalent to the sum paid by you to us for the products.

(f)          In no event will we be liable for any indirect or consequential loss. For the avoidance of doubt, multiple claims arising out of (or based on) the same act, error or omission, or series of continuous, or repeated acts, errors or omissions will be considered a single loss.

(a)         You acknowledge that we own all Intellectual Property Rights created in our products.

(b)        We agree to grant you a non-exclusive, non-transferable, royalty free licence (“IP Licence”) to use our Intellectual Property Rights to obtain the benefit of our products.

(c)         You agree that the IP Licence does not extend to allowing you to re-sell our products in a retail setting, replicating any printable included in our products in print or online. If our Intellectual Property Rights are used in a way which breaches this clause, an additional licensing fee may be imposed.

(d)        In this clause, Intellectual Property Rights means copyright, trademark, design, patent, and any other rights whether or not they are registered or registrable, relevant to, among other things, the textual, graphical, audio and other information, content, data or material used by us.

To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is hereby excluded.

These terms of service are governed by the laws in force in Queensland. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

Mobile Terms of Service

Sweetly Sealed Studios

The Sweetly Sealed Studios mobile message service (the "Service") is operated by Sweetly Sealed Studios (“Sweetly Sealed Studios”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Sweetly Sealed Studios’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Sweetly Sealed Studios through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Sweetly Sealed Studios. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to SwtlySealed or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Sweetly Sealed Studios mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to SwtlySealed or email hello@sweetlysealedstudios.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.